Return Policy (30 days of purchase)
If you receive a damaged or defective product you may return it within 30 days of purchase for a refund.
We require proof of purchase to honor a refund or exchange. Please include the shipping invoice inside your returned package.
We will reimburse the original purchase price to either your original method of payment or mail a check.
Please contact us at firstname.lastname@example.org or call 1(800) 369-9881 to request the return.
Unless otherwise authorized, you will be responsible for the cost of return shipping.
To protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we cannot accept a return or exchange in certain situations, including:
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- Products lost or damaged due to fire, flood, or natural disaster
- Products with a missing label or label that has been defaced
- Products returned for personal reasons unrelated to product performance
- Products that have been soiled or contaminated.
- On rare occasions, past habitual abuse of our Return Policy